Privacy Policy

Effective Date: 01.12.2025

Thank you for visiting Star Eye Care (“we,” “us,” “our”). Your privacy and the protection of your personal information are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you visit or interact with our website: https://star-eyecare.com/ (the “Website”). 

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information that identifies you directly or indirectly:

A. Personal Information You Provide

You may provide information when you:

  • Book an appointment

  • Fill out contact or request forms

  • Subscribe to our notifications

Examples of information collected:

  • Full name

  • Email address

  • Phone number

  • Preferred appointment date/time

  • Message or service details

B. Automatically Collected Information

We may automatically collect information related to your use of the Website such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

C. Sensitive Health Information

If you voluntarily provide health-related information (e.g., symptoms, test details), that information may be collected to help us provide services. This is sensitive personal data, and we treat it with extra care.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our services

  • To process and confirm appointment requests

  • To respond to your inquiries and messages

  • To communicate with you about updates, offers, and notifications

  • To monitor and analyze usage and trends to improve the Website

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website performance

  • Understand how visitors use the Website

  • Customize your experience

You can choose to disable cookies via your browser settings, but doing so may affect your ability to use certain features of the Website.

4. Information Sharing & Disclosure

We will not sell or rent your personal information to third parties.

We may share your information:

  • With service providers who assist in operating the Website

  • With medical professionals or staff as required to fulfill appointment requests

  • If required by law, legal process, or to protect our rights

  • With our affiliates or partners consistent with this policy

5. Third-Party Services

The Website may use third-party tools (such as analytics or hosting services). These providers may have access to some of your information only to perform their services, and they are obligated not to disclose or use it for other purposes.

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access your personal data

  • Request deletion or correction of your personal data

  • Opt out of non-essential communications

To exercise your rights or update your information, please contact us using the details below.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Children’s Privacy

Our Website is not designed for or directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Website signifies acceptance of any updated terms.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want help with your data, you can contact us:

Star Eye Care

342, Pocket C-8, Sector-8, Rohini,

Delhi – 110085, India

📞 +91-8882463609, +91-8920601078

📧 stareyecentre@gmail.com